SHIPPING:
All orders placed after 1:00 pm EST will be processed the next business day.
Most orders are processed and shipped approximately within 2 to 4 business days after your order is submitted, not including custom orders.
Custom orders which include our decorative bow product line and some ribbon in widths over 4” ship in approximately 3 – 7 business days.
Orders ship from our Nazareth, PA warehouse, shipping times do not include time in transit.
We also offer expedited shipping options for an additional charge (which excludes custom orders):
3rd Day – placed by 11:00 EST (Monday through Friday) will be delivered in 3 business days after shipping.
2nd Day – placed by 11:00 EST (Monday through Friday) will be delivered in 2 business days after shipping.
Overnight Day – placed by 11:00 EST (Monday through Friday) will be delivered in the days next business day after shipping.
At this time, we do not ship internationally.
Minimum Order Requirement:
Karaboo Ribbons provides an extensive selection of ribbons & accessories at the lowest
prices and a $20.00 minimum order (not including shipping charges).
RETURN POLICY:
At Karaboo Ribbons all product sales are final.
Karaboo Ribbons is not responsible for color-matching due to variations in monitors, scanners and browsers (See Terms & Conditions) therefore, we do not accept returns on this basis.
Karaboo Ribbons will accept return items only if:
• Product is damaged or defective
• Incorrect Product was shipped
Should a product(s) need to be returned: Please email us at sales@karabooribbons.com within 5 days of receipt of the products to obtain a return authorization number.
No returns will be accepted without an authorization number.
In the event of customer accommodation return, a 20% restocking fee will apply and original shipping charges will not be refunded.
Cancellation Policy
An order can be canceled by email or with a customer service representative within 1 business day or if your order does not ship within the time frame outlined in our shipping policy.